Raised by a single mother who was also a talented seamstress, our founder learned from an early age that the power of tailoring lies in the joy it can bring to others. Time spent learning her craft at her mother’s knee meant seeing first-hand how a well-fitted gown can transform a woman into her best and most beautiful self; the happiness and satisfaction our founder saw shining in the faces of her mother’s customers is something she has never forgotten.
Those early experiences now find their full expression in our business today, inspiring the three core principles that shape everything we do: Service, Craft, and Care. This foundation of excellence sets us apart and makes us the natural alterations choice for any discriminating bride.
Service. The bride-to-be is unlike any other client, and her tailoring needs go beyond simple stitches and thread. From the first fitting to the final gown delivery, every bride deserves a team of focused and attentive professionals dedicated to creating a top-notch garment experience. For us, this high level of service means listening carefully to client desires, thoroughly explaining our in-house process, and delivering quality alterations on time and in pristine condition. Getting the dress of one’s dreams should never involve headaches (or heartache!), and we work hard to ensure that our team does what it takes to make brides happy. We love to be a part of any woman’s special day!
Craft. Careful tailoring ensures an ideal fit, but only real craftsmanship can elevate a dress into something truly special. Like the unique woman who wears it, every bridal gown has its own special characteristics, and it takes skill and experience to work with the broad range of dress types popular with modern brides. Our hand-picked team of specialists boasts over 10 years of experience in bridal alterations, and each member brings his or her specific talents into every project we undertake. No detail is too intricate or material too delicate for our talented and sure-handed artisans to handle. The confidence of our clients is built on this commitment to craft.
Care. Every bride we work with—and every dress we handle—is treated with the care and respect they deserve. We know that a wedding dress is much more than a garment; it’s a symbol of so much that is meaningful in our clients’ lives. We’re honored to become caretakers of these dresses, and we care for them as deeply as if they were our own. From our alterations work to the free dress storage we offer our brides, we know that we play an important role in one of the most special days in a bride’s life, and we’re honored for the opportunity.
We believe strongly that excellent customer service, experienced craftsmanship, and attentive care are what set us apart from many other alterations specialists. Every bride should step into their special day with confidence, style, and grace, and it’s our pleasure to help our clients do just that.
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